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I am Lyca Mobile customer and have a physical SIM how do I swap it with an eSIM ?
Summary
Switching from a physical SIM to an eSIM with Lyca Mobile is easy. Here are the steps to follow:
Log in to Your Lyca Mobile Account: Start by logging in to your Lyca Mobile account on their website.
Access SIM Management: Click on the "SIM Management" tab within your account.
Select SIM Swap: In the SIM Management section, look for the "SIM Swap" tab and select the option for "Swap Physical SIM to eSIM."
Place an Order for eSIM: On the SIM Swap page, place an order for an eSIM. Upon successful order placement, you will receive a confirmation email with a QR code, and the QR code will also be displayed on your screen. This QR code will contain essential eSIM information.
Scan QR Code and Install: Use your device's camera to scan the QR code received via email or displayed on your screen. This will install the eSIM on your phone.
Enter Physical SIM Details: Start entering the details of your physical SIM, including the MSISDN (mobile number) and ICCID. Submit these details for validation.
Enter eSIM Details: After successful validation of your physical SIM, enter the details of your eSIM, including the eSIM mobile number and ICCID. Confirm the swap from the physical SIM to the eSIM, ensuring that your original mobile number is mapped to the eSIM.
Confirmation: Once you confirm the swap, your original mobile number will be mapped to the eSIM. Any balance or account details from your physical SIM will be carried forward to the eSIM.
By following these steps, you can seamlessly transition from a physical SIM to an eSIM while retaining your original mobile number and account balance.