Introduction to Emergency Services when Roaming in Europe

Alternative means of access to Emergency Services in the EU.

This document has been developed for ease of presentation and is based on data sourced from the single European wide database of emergency services. This is available at Emergency Means | BEREC (europa.eu)

Please note the detail included applies for countries listed only.

Emergency Call Information

• Country - Austria  
  Means of Access - Voice Call
  Number / Description - 112 European emergency number (Police)
                                         122 Fire brigade
                                         144 Ambulance
                                          140 Mountain rescue

   

• Country - Austria    
  Means of Access - Voice Call
  Number / Description - 112 European emergency number (Police)
                        122 Fire brigade
                        144 Ambulance
                        140 Mountain rescue
  Link - https://www.dec112.at/app/

• Country - Austria    
  Means of Access - SMS / Text
  Link - https://www.dec112.at/app/

   

• Country - Belgium
  Means of Access - SMS / Text
  Number / Description - Texting to urgent medical assistance and texting to urgent police assistance
  Link - https://www.112.be/

• Country - Belgium
  Means of Access - SMS / Text
  Number / Description - App 112 BE

• Country - Bulgaria
  Means of Access - Mobile App
  Number / Description - Mobile application for Android platform
  Link - https://play.google.com/store/apps/details?id=bg.mvr.help112

   

• Country - Bulgaria
  Means of Access - Mobile App
  Number / Description - Mobile application for iOS platform
  Link - https://apps.apple.com/bg/app/112-bulgaria/id1450618524

• Country - Bulgaria
  Means of Access - Mobile App
  Number / Description - Mobile application for a web based browser application for stationary and mobile computers
  Link - https://112.mvr.bg/#/sign-in

• Country - Croatia
  Means of Access - SMS / Text
  Number / Description - Send text to +385 98 8100 112

• Country - Croatia
  Means of Access - Voice Call
  Number / Description - 112 - European emergency number

• Country - Cyprus
  Means of Access - Voice Call
  Number / Description - 112 (Police, Ambulance and Fire Department)

• Country - Czech Republic
  Means of Access - SMS / Text
  Number / Description - Send text to +420 720 000 112

• Country - Czech Republic
  Means of Access - Voice Call
  Number / Description - 112 Single European Emergency Number
                                         150 Fire Brigade
                                         155 Emergency Medical Service (Ambulance)
                                         158 Police

• Country - Denmark
  Means of Access - SMS / Text
  Number / Description - N/A

• Country - Estonia
  Means of Access - Voice Call
  Number / Description - 112 European emergency number

• Country - Estonia
  Means of Access - Voice Call
  Number / Description - 1247, National Information Centre which offers information and advice in situations where life, health and property are not at risk.

• Country - Finland
  Means of Access - Mobile App
  Number / Description - 112 Suomi application allows users to make emergency voice calls.

  Link - https://112.fi/en/112-suomi-application

• Country - Finland
  Means of Access - SMS / Text
  Number / Description - Send text to 112 (only allowed for pre-registered numbers)

• Country - Finland
  Means of Access - Voice Call
  Number / Description - 112 European emergency number

• Country - France
  Means of Access - Mobile App
  Number / Description - App voice
                                        App messaging
                                        App real time text
                                        App total conversation
  Link - https://play.google.com/store/apps/details?id=fr.urgence114.urgence114&utm_sour%C3%A2%E2%82%AC

• Country - France
  Means of Access - Mobile App
  Number / Description - App voice
                                        App messaging
                                        App real time text
                                        App total conversation
  Link - https://apps.apple.com/fr/app/114/id1437499014

• Country - France
  Means of Access - Internet browser
  Number / Description - real time text or total conversation
  Link - https://www.info.urgence114.fr/

• Country - Germany
  Means of Access - Voice Call
  Number / Description - 110 Police

• Country - Greece
  Means of Access - Voice Call
  Number / Description - 112. Other emergency numbers are also available.
  Link - https://www.civilprotection.gr/en/112-emergency-communications-service

• Country - Hungary
  Means of Access - Voice Call
  Number / Description - 112 Ambulance, Fire brigade or Police

• Country - Iceland

• Country - Italy

• Country - Latvia
  Means of Access - Mobile App
  Number / Description - Emergency applications

• Country - Latvia
  Means of Access - SMS / Text
  Number / Description - SMS as a part of Public Warning in the case of the emergency situation

• Country - Latvia
  Means of Access - Relay services
  Number / Description - SMS to 112

• Country - Liechtenstein
  Means of Access - Voice Call
  Number / Description - 112 European emergency number
                                        117 Police
                                        118 Fire brigade
                                        143 Helping hand (in german "Dargebotene Hand")
                                        144 Ambulance
                                        145 Tox info
                                        147 Helpline for children and young people       

                                                      

• Country - Liechtenstein
  Means of Access - Mobile App
  Number / Description - 112 European emergency number
                                        117 Police
                                        118 Fire brigade
                                        144 Ambulance                                                                                                     Link - https://play.google.com/store/apps/details?id=li.landespolizei.polizeiFl

• Country - Liechtenstein
  Means of Access - Mobile App
  Number / Description - 112 European emergency number
                                        117 Police
                                        118 Fire brigade
                                        144 Ambulance                                                                                                     Link - https://apps.apple.com/ch/app/polizei-fl/id524685374

• Country - Lithuania
  Means of Access - SMS / Text
  Number / Description - SMS to number 112

• Country - Lithuania
  Means of Access - Voice Call
  Number / Description -112

• Country - Lithuania
  Means of Access - Voice Call
  Number / Description - 112 eCall

• Country - Luxembourg
  Means of Access - Voice Call
  Number / Description - 112 European emergency number
                                        12112 European emergency number
                                        113 Police
                                        12113 Police

• Country - Luxembourg
  Means of Access - SMS / Text
  Number / Description - SMS to 112

• Country - Luxembourg
  Means of Access - Mobile App
  Number / Description - GouvAlert.lu (Google Play)                                                                                       Link - https://play.google.com/store/apps/details?id=lu.ctie.gouvalertlu

• Country - Luxembourg
  Means of Access - Mobile App
  Number / Description - GouvAlert.lu (Apple)                                                                                             Link - https://apps.apple.com/de/app/gouvalert-lu/id1299114216

• Country - Luxembourg
  Means of Access - Voice Call
  Number / Description - Fax to 112 

• Country - Malta
  Means of Access - Mobile App
  Number / Description - iOS App                                                                                                               Link - https://itunes.apple.com/us/app/112mt/id1199470896?mt=8&uo=4

• Country - Malta
  Means of Access - Mobile App
  Number / Description - Android App                                                                                                             Link - https://play.google.com/store/apps/details?id=mt.gov.my112

• Country - Malta
  Means of Access - SMS / Text
  Number / Description - Send text to +356 79770112

• Country - Netherlands
  Means of Access - Mobile App
  Number / Description - 112NL APP
  Link - https://www.rijksoverheid.nl/onderwerpen/alarmnummer-112/vraag-en-antwoord/112-%C3%A2%E2%82%AC

• Country - Netherlands
  Means of Access - Relay services
  Number / Description - speech, text or video using Tolkcontact-app

• Country - Netherlands
  Means of Access - SMS / Text
  Number / Description - Send text to 112, sign up by texting "aanmelden" and confirm with "aanmelden akkoord"
  Link - https://open.overheid.nl/repository/ronl-fdfab461-606c-4e23-bba7-7f01139006c7/1%C3%A2%E2%82%AC

• Country - Norway
  Means of Access - Mobile App
  Number / Description - Private App
  Link - https://norskluftambulanse.no/hjelp113/t

• Country - Norway
  Means of Access - SMS / Text
  Number / Description - Send text to Fire: +4759555110
                                         Sedn text to Police: +4759555112
  Link - https://nodsms.no/

• Country - Norway
  Means of Access - Relay services
  Number / Description - Relay service to emergency services
  Link - https://www.teksttelefon.no/

• Country - Poland
  Means of Access - Mobile App
  Number / Description - App Alarm 112
  Link - https://play.google.com/store/apps/details?id=com.help.deafhelp

• Country - Poland
  Means of Access - Mobile App
  Number / Description - App Alarm 112
  Link - https://apps.apple.com/pl/app/alarm-112/id1494297585

• Country - Poland
  Means of Access - Voice Call
  Number / Description - 112

• Country - Portugal
  Means of Access - Mobile App
  Number / Description - Text service for people with hearing impairment (Google Play)
  Link - https://play.google.com/store/apps/details?id=io.cordova.mai112pt&hl=en&gl=US

• Country - Portugal
  Means of Access - Mobile App
  Number / Description - Text service for people with hearing impairment (Apple)
  Link - https://apps.apple.com/pt/app/mai112/id1486324916?l=en

• Country - Romania
  Means of Access - Voice Call
  Number / Description - 112

• Country - Romania
  Means of Access - Mobile App
  Number / Description - Apel 112
  Link - https://play.google.com/store/apps/details?id=ro.sts.apel112

• Country - Romania
  Means of Access - Mobile App
  Number / Description - Apel 112
  Link - https://apps.apple.com/ro/app/apel-112/id1444872263

• Country - Slovakia
  Means of Access - SMS / Text
  Number / Description - Send text to 112

• Country - Slovenia
  Means of Access - Mobile App
  Number / Description - https://play.google.com/store/apps/details?id=com.genasys.pssdev.sloveniaprod
  Link - https://112opozorilo.sos112.si/

• Country - Spain
  Means of Access - Mobile App
  Number / Description - Information at https://svisual.org/indexSSL.html
  Link - https://play.google.com/store/apps/details?id=com.CESTEL.FCNSEMobileAppDroid&hl%C3%A2%E2%82%AC

• Country - Spain
  Means of Access - Mobile App
  Number / Description - Information at https://svisual.org/indexSSL.html
  Link - https://apps.apple.com/es/app/svisual/id600574299

• Country - Spain
  Means of Access - Mobile App
  Number / Description - App for customers with diverse abilities - information at https://alertcops.ses.mir.es/publico/alertcops/
  Link - https://play.google.com/store/apps/details?id=com.alertcops4.app&pcampaignid=pc%C3%A2%E2%82%AC

• Country - Spain
  Means of Access - Mobile App
  Number / Description - App for customers with diverse abilities - information at https://alertcops.ses.mir.es/publico/alertcops/
  Link - https://apps.apple.com/es/app/alertcops-5-0/id1273718252?ign-itscg=30200&ign-it%C3%A2%E2%82%AC

• Country - Sweden
  Means of Access - Mobile App
  Number / Description - See link for Apps for emergency voice calls to 112.
  Link - https://www.sosalarm.se/trygghet/112appen/

• Country - Sweden
  Means of Access - SMS / Text
  Number / Description - Contact directly through SMS to application in SOS Alarms technical operational system, Coordcom
  Link - https://www.sosalarm.se/trygghet/viktiga-telefonnummer/112/112-for-tal--och-hor%C3%A2%E2%82%AC

• Country - Sweden
  Means of Access - Relay services
  Number / Description - Customers can contact the Swedish Relay Services: Video Relay Service, Text Relay Service and Speech-to-speech Relay Service. The relay services can be used for emergency communication to 112.
  Link - https://www.texttelefoni.se/

• Country - Sweden
  Means of Access - Relay services
  Number / Description - Customers can contact the Swedish Relay Services: Video Relay Service, Text Relay Service and Speech-to-speech Relay Service. The relay services can be used for emergency communication to 112.
  Link - https://www.bildtelefoni.net/

• Country - Sweden
  Means of Access - Relay services
  Number / Description - Customers can contact the Swedish Relay Services: Video Relay Service, Text Relay Service and Speech-to-speech Relay Service. The relay services can be used for emergency communication to 112.
  Link - https://www.teletal.se/

• Country - Sweden
  Means of Access - SMS / Text
  Number / Description - Not as roaming using the national or international numbering plan.

• Country - Sweden
  Means of Access - Internet browser
  Number / Description - Not as roaming using the national or international numbering plan.