lternative means of access to Emergency Services in the EU.
This document has been developed for ease of presentation and is based on data sourced from the single European wide database of emergency services. This is available at Emergency Means | BEREC (europa.eu)
Please note the detail included applies for countries listed only.
Emergency Call Information
Country
Austria
Means of Access
Voice Call
Number / Description
112 European emergency number (Police)
122 Fire brigade
144 Ambulance
140 Mountain rescue
Link
-
Â
Country
Austria
Means of Access
Mobile App
Number / Description
112 European emergency number (Police)
122 Fire brigade
144 Ambulance
140 Mountain rescue
Link
Â
Country
Austria
Means of Access
SMS / Text
Number / Description
-
Link
Â
Country
Belgium
Means of Access
SMS / Text
Number / Description
Texting to urgent medical assistance and texting to urgent police assistance
Link
Country
Belgium
Means of Access
SMS / Text
Number / Description
App 112 BE
Link
-
Country
Bulgaria
Means of Access
Mobile App
Number / Description
Mobile application for Android platform
Link
https://play.google.com/store/apps/details?id=bg.mvr.help112
Country
Bulgaria
Means of Access
Mobile App
Number / Description
Mobile application for iOS platform
Link
https://apps.apple.com/bg/app/112-bulgaria/id1450618524
Country
Bulgaria
Means of Access
Mobile App
Number / Description
Mobile application for a web based browser application for stationary and mobile computers
Link
Country
Croatia
Means of Access
SMS / Text
Number / Description
Send text to +385 98 8100 112
Link
-
Country
Croatia
Means of Access
Voice Cal
Number / Description
112 - European emergency number
Link
-
Country
Cyprus
Means of Access
Voice Cal
Number / Description
112 (Police, Ambulance and Fire Department)
Link
-
Country
Czech Republic
Means of Access
SMS / Text
Number / Description
Send text to +420 720 000 112
Link
-
Country
Czech Republic
Means of Access
Voice Call
Number / Description
112 Single European Emergency Number
150 Fire Brigade
155 Emergency Medical Service (Ambulance)
158 Police
Link
-
Country
Denmark
Means of Access
SMS / Text
Number / Description
N/A
Link
-
Country
Estonia
Means of Access
Voice Cal
Number / Description
112 European emergency number
Link
-
Country
Estonia
Means of Access
Voice Cal
Number / Description
1247, National Information Centre which offers information and advice in situations where life, health and property are not at risk.
Link
-
Country
Finland
Means of Access
Mobile App
Number / Description
112 Suomi application allows users to make emergency voice calls.
Link
https://112.fi/en/112-suomi-application
Country
Finland
Means of Access
SMS / Text
Number / Description
Send text to 112 (only allowed for pre-registered numbers)
Link
-
Country
Finland
Means of Access
Voice Call
Number / Description
112 European emergency number
Link
-
Country
France
Means of Access
Mobile App
Number / Description
App voice
App messaging
App real time text
App total conversation
Link
https://play.google.com/store/apps/details?id=fr.urgence114.urgence114&utm_sour%C3%A2%E2%82%AC
Â
Country
France
Means of Access
Mobile App
Number / Description
App voice
App messaging
App real time text
App total conversation
Link
https://apps.apple.com/fr/app/114/id1437499014
Â
Country
France
Means of Access
Internet browser
Number / Description
real time text or total conversation
Link
https://www.info.urgence114.fr/
Â
Country
Germany
Means of Access
Voice Call
Number / Description
110 Police
Link
-
Country
Greece
Means of Access
Voice Call
Number / Description
112. Other emergency numbers are also available.
Link
https://www.civilprotection.gr/en/112-emergency-communications-service
Â
Country
Hungary
Means of Access
Voice Call
Number / Description
112 Ambulance, Fire brigade or Police
Link
-
Country
Iceland
Means of Access
-
Number / Description
-
Link
-
Country
Italy
Means of Access
-
Number / Description
-
Link
-
Country
Latvia
Means of Access
Mobile App
Number / Description
Emergency applications
Link
-
Country
Latvia
Means of Access
SMS / Text
Number / Description
SMS as a part of Public Warning in the case of the emergency situation
Link
-
Country
Latvia
Means of Access
Relay services
Number / Description
SMS to 112
Link
-
Country
Liechtenstein
Means of Access
Voice Call
Number / Description
112 European emergency number
117 Police
118 Fire brigade
143 Helping hand (in german "Dargebotene Hand")
144 Ambulance
145 Tox info
147 Helpline for children and young people
Link
-
Country
Liechtenstein
Means of Access
Mobile App
Number / Description
112 European emergency number
117 Police
118 Fire brigade
144 Ambulance
Link
https://play.google.com/store/apps/details?id=li.landespolizei.polizeiFl
Â
Country
Liechtenstein
Means of Access
Mobile App
Number / Description
112 European emergency number
117 Police
118 Fire brigade
144 Ambulance
Link
https://apps.apple.com/ch/app/polizei-fl/id524685374
Â
Country
Lithuania
Means of Access
SMS / Text
Number / Description
SMS to number 112
Link
-
Country
Lithuania
Means of Access
Voice Call
Number / Description
112
Link
-
Country
Lithuania
Means of Access
Voice Call
Number / Description
112 eCall
Link
-
Country
Luxembourg
Means of Access
Voice Call
Number / Description
112 European emergency number
12112 European emergency number
113 Police
12113 Police
Link
-
Country
Luxembourg
Means of Access
SMS / Text
Number / Description
SMS to 112
Link
-
Country
Luxembourg
Means of Access
Mobile App
Number / Description
GouvAlert.lu (Google Play)
Link
https://play.google.com/store/apps/details?id=lu.ctie.gouvalertlu
Country
Luxembourg
Means of Access
Mobile App
Number / Description
GouvAlert.lu (Apple)
Link
https://apps.apple.com/de/app/gouvalert-lu/id1299114216
Â
Country
Luxembourg
Means of Access
Voice Call
Number / Description
Fax to 112
Link
-
Country
Malta
Means of Access
Mobile App
Number / Description
iOS App
Link
https://itunes.apple.com/us/app/112mt/id1199470896?mt=8&uo=4
Â
Country
Malta
Means of Access
Mobile App
Number / Description
Android App
Link
https://play.google.com/store/apps/details?id=mt.gov.my112
Â
Country
Malta
Means of Access
SMS / Text
Number / Description
Send text to +356 79770112
Link
-
Country
Netherlands
Means of Access
Mobile App
Number / Description
112NL APP
Link
https://www.rijksoverheid.nl/onderwerpen/alarmnummer-112/vraag-en-antwoord/112-%C3%A2%E2%82%AC
Â
Country
Netherlands
Means of Access
Relay services
Number / Description
speech, text or video using Tolkcontact-app
Link
-
Country
Netherlands
Means of Access
SMS / Text
Number / Description
Send text to 112, sign up by texting "aanmelden" and confirm with "aanmelden akkoord"
Link
https://open.overheid.nl/repository/ronl-fdfab461-606c-4e23-bba7-7f01139006c7/1%C3%A2%E2%82%AC
Â
Country
Norway
Means of Access
Mobile App
Number / Description
Private App
Link
https://norskluftambulanse.no/hjelp113/t
Â
Country
Norway
Means of Access
SMS / Text
Number / Description
Send text to Fire: +4759555110
Sedn text to Police: +4759555112
Link
Country
Norway
Means of Access
Relay services
Number / Description
Relay service to emergency services
Link
Country
Poland
Means of Access
Mobile App
Number / Description
App Alarm 112
Link
https://play.google.com/store/apps/details?id=com.help.deafhelp
Â
Country
Poland
Means of Access
Mobile App
Number / Description
App Alarm 112
Link
https://apps.apple.com/pl/app/alarm-112/id1494297585
Â
Country
Poland
Means of Access
Voice Call
Number / Description
112
Link
-
Country
Portugal
Means of Access
Mobile App
Number / Description
Text service for people with hearing impairment (Google Play)
Link
https://play.google.com/store/apps/details?id=io.cordova.mai112pt&hl=en&gl=US
Country
Portugal
Means of Access
Mobile App
Number / Description
Text service for people with hearing impairment (Apple)
Link
https://apps.apple.com/pt/app/mai112/id1486324916?l=en
Â
Country
Romania
Means of Access
Voice Call
Number / Description
112
Link
-
Country
Romania
Means of Access
Mobile App
Number / Description
Apel 112
Link
https://play.google.com/store/apps/details?id=ro.sts.apel112
Â
Country
Romania
Means of Access
Mobile App
Number / Description
Apel 112
Link
https://apps.apple.com/ro/app/apel-112/id1444872263
Â
Country
Slovakia
Means of Access
SMS / Text
Number / Description
Send text to 112
Link
-
Country
Slovenia
Means of Access
Mobile App
Number / Description
https://play.google.com/store/apps/details?id=com.genasys.pssdev.sloveniaprod
Link
https://112opozorilo.sos112.si/
Â
Country
Spain
Means of Access
Mobile App
Number / Description
Information at https://svisual.org/indexSSL.html
Link
https://play.google.com/store/apps/details?id=com.CESTEL.FCNSEMobileAppDroid&hl%C3%A2%E2%82%AC
Â
Country
Spain
Means of Access
Mobile App
Number / Description
Information at https://svisual.org/indexSSL.html
Link
https://apps.apple.com/es/app/svisual/id600574299
Â
Country
Spain
Means of Access
Mobile App
Number / Description
App for customers with diverse abilities - information at https://alertcops.ses.mir.es/publico/alertcops/
Link
https://play.google.com/store/apps/details?id=com.alertcops4.app&pcampaignid=pc%C3%A2%E2%82%AC
Â
Country
Spain
Means of Access
Mobile App
Number / Description
App for customers with diverse abilities - information at https://alertcops.ses.mir.es/publico/alertcops/
Link
https://apps.apple.com/es/app/alertcops-5-0/id1273718252?ign-itscg=30200&ign-it%C3%A2%E2%82%AC
Â
Country
Sweden
Means of Access
Mobile App
Number / Description
See link for Apps for emergency voice calls to 112.
Link
https://www.sosalarm.se/trygghet/112appen/
Â
Country
Sweden
Means of Access
SMS / Text
Number / Description
Contact directly through SMS to application in SOS Alarms technical operational system, Coordcom
Link
https://www.sosalarm.se/trygghet/viktiga-telefonnummer/112/112-for-tal--och-hor%C3%A2%E2%82%AC
Â
Country
Sweden
Means of Access
Relay services
Number / Description
Customers can contact the Swedish Relay Services: Video Relay Service, Text Relay Service and Speech-to-speech Relay Service. The relay services can be used for emergency communication to 112.
Link
Country
Sweden
Means of Access
Relay services
Number / Description
Customers can contact the Swedish Relay Services: Video Relay Service, Text Relay Service and Speech-to-speech Relay Service. The relay services can be used for emergency communication to 112.
Link
https://www.bildtelefoni.net/
Â
Country
Sweden
Means of Access
Relay services
Number / Description
Customers can contact the Swedish Relay Services: Video Relay Service, Text Relay Service and Speech-to-speech Relay Service. The relay services can be used for emergency communication to 112.
Link
Country
Sweden
Means of Access
SMS / Text
Number / Description
Not as roaming using the national or international numbering plan.
Link
-
Country
Sweden
Means of Access
Internet browser
Number / Description
Not as roaming using the national or international numbering plan.
Link
-