112 content

112 content

By Mounika.Muniraju, 25 September, 2023
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Introduction to Emergency Services when Roaming in Europe

Alternative means of access to Emergency Services in the EU.

This document has been developed for ease of presentation and is based on data sourced from the single European wide database of emergency services. This is available at Emergency Means | BEREC (europa.eu)

Please note the detail included applies for countries listed only.

Emergency Call Information

Country

Means of Access

Number / Description

Link

Austria

Voice Call

112 European emergency number (Police)

122 Fire brigade

144 Ambulance

140 Mountain rescue

Austria

Mobile App

112 European emergency number (Police)

122 Fire brigade

144 Ambulance

140 Mountain rescue

https://www.dec112.at/app/

Austria

SMS / Text

https://www.dec112.at/app/

Belgium

SMS / Text

Texting to urgent medical assistance and texting to urgent police assistance

https://www.112.be/

Belgium

SMS / Text

App 112 BE

Bulgaria

Mobile App

Mobile application for Android platform

https://play.google.com/store/apps/details?id=bg.mvr.help112

Bulgaria

Mobile App

Mobile application for iOS platform

https://apps.apple.com/bg/app/112-bulgaria/id1450618524

Bulgaria

Mobile App

Mobile application for a web based browser application for stationary and mobile computers

https://112.mvr.bg/#/sign-in

Croatia

SMS / Text

Send text to +385 98 8100 112

Croatia

Voice Cal

112 - European emergency number

Cyprus

Voice Cal

112 (Police, Ambulance and Fire Department)

Czech Republic

SMS / Text

Send text to +420 720 000 112

Czech Republic

Voice Call

112 Single European Emergency Number
150 Fire Brigade
155 Emergency Medical Service (Ambulance)
158 Police

Denmark

SMS / Text

N/A

Estonia

Voice Cal

112 European emergency number

Estonia

Voice Cal

1247, National Information Centre which offers information and advice in situations where life, health and property are not at risk.

Finland

Mobile App

112 Suomi application allows users to make emergency voice calls.

https://112.fi/en/112-suomi-application

Finland

SMS / Text

Send text to 112 (only allowed for pre-registered numbers)

Finland

Voice Call

112 European emergency number

France

Mobile App

App voice
App messaging
App real time text
App total conversation

https://play.google.com/store/apps/details?id=fr.urgence114.urgence114&utm_sour%C3%A2%E2%82%AC

France

Mobile App

App voice
App messaging
App real time text
App total conversation

https://apps.apple.com/fr/app/114/id1437499014

France

Internet browser

real time text or total conversation

https://www.info.urgence114.fr/

Germany

Voice Call

110 Police

Greece

Voice Call

112. Other emergency numbers are also available.

https://www.civilprotection.gr/en/112-emergency-communications-service

Hungary

Voice Call

112 Ambulance, Fire brigade or Police

Iceland

Italy

Latvia

Mobile App

Emergency applications

Latvia

SMS / Text

SMS as a part of Public Warning in the case of the emergency situation

Latvia

Relay services

SMS to 112

Liechtenstein

Voice Call

112 European emergency number
117 Police
118 Fire brigade
143 Helping hand (in german "Dargebotene Hand")
144 Ambulance
145 Tox info
147 Helpline for children and young people

Liechtenstein

Mobile App

112 European emergency number
117 Police
118 Fire brigade
144 Ambulance

https://play.google.com/store/apps/details?id=li.landespolizei.polizeiFl

Liechtenstein

Mobile App

112 European emergency number
117 Police
118 Fire brigade
144 Ambulance

https://apps.apple.com/ch/app/polizei-fl/id524685374

Lithuania

SMS / Text

SMS to number 112

Lithuania

Voice Call

112

Lithuania

Voice Call

112 eCall

Luxembourg

Voice Call

112 European emergency number
12112 European emergency number
113 Police
12113 Police

Luxembourg

SMS / Text

SMS to 112

Luxembourg

Mobile App

GouvAlert.lu (Google Play)

https://play.google.com/store/apps/details?id=lu.ctie.gouvalertlu

Luxembourg

Mobile App

GouvAlert.lu (Apple)

https://apps.apple.com/de/app/gouvalert-lu/id1299114216

Luxembourg

Voice Call

Fax to 112

Malta

Mobile App

iOS App

https://itunes.apple.com/us/app/112mt/id1199470896?mt=8&uo=4

Malta

Mobile App

Android App

https://play.google.com/store/apps/details?id=mt.gov.my112

Malta

SMS / Text

Send text to +356 79770112

Netherlands

Mobile App

112NL APP

https://www.rijksoverheid.nl/onderwerpen/alarmnummer-112/vraag-en-antwoord/112-%C3%A2%E2%82%AC

Netherlands

Relay services

speech, text or video using Tolkcontact-app

Netherlands

SMS / Text

Send text to 112, sign up by texting "aanmelden" and confirm with "aanmelden akkoord"

https://open.overheid.nl/repository/ronl-fdfab461-606c-4e23-bba7-7f01139006c7/1%C3%A2%E2%82%AC

Norway

Mobile App

Private App

https://norskluftambulanse.no/hjelp113/t

Norway

SMS / Text

Send text to Fire: +4759555110
Sedn text to Police: +4759555112

https://nodsms.no/

Norway

Relay services

Relay service to emergency services

https://www.teksttelefon.no/

Poland

Mobile App

App Alarm 112

https://play.google.com/store/apps/details?id=com.help.deafhelp

Poland

Mobile App

App Alarm 112

https://apps.apple.com/pl/app/alarm-112/id1494297585

Poland

Voice Call

112

Portugal

Mobile App

Text service for people with hearing impairment (Google Play)

https://play.google.com/store/apps/details?id=io.cordova.mai112pt&hl=en&gl=US

Portugal

Mobile App

Text service for people with hearing impairment (Apple)

https://apps.apple.com/pt/app/mai112/id1486324916?l=en

Romania

Voice Call

112

Romania

Mobile App

Apel 112

https://play.google.com/store/apps/details?id=ro.sts.apel112

Romania

Mobile App

Apel 112

https://apps.apple.com/ro/app/apel-112/id1444872263

Slovakia

SMS / Text

Send text to 112

Slovenia

Mobile App

https://play.google.com/store/apps/details?id=com.genasys.pssdev.sloveniaprod

https://112opozorilo.sos112.si/

Spain

Mobile App

Information at https://svisual.org/indexSSL.html

https://play.google.com/store/apps/details?id=com.CESTEL.FCNSEMobileAppDroid&hl%C3%A2%E2%82%AC

Spain

Mobile App

Information at https://svisual.org/indexSSL.html

https://apps.apple.com/es/app/svisual/id600574299

Spain

Mobile App

App for customers with diverse abilities - information at https://alertcops.ses.mir.es/publico/alertcops/

https://play.google.com/store/apps/details?id=com.alertcops4.app&pcampaignid=pc%C3%A2%E2%82%AC

Spain

Mobile App

App for customers with diverse abilities - information at https://alertcops.ses.mir.es/publico/alertcops/

https://apps.apple.com/es/app/alertcops-5-0/id1273718252?ign-itscg=30200&ign-it%C3%A2%E2%82%AC

Sweden

Mobile App

See link for Apps for emergency voice calls to 112.

https://www.sosalarm.se/trygghet/112appen/

Sweden

SMS / Text

Contact directly through SMS to application in SOS Alarms technical operational system, Coordcom

https://www.sosalarm.se/trygghet/viktiga-telefonnummer/112/112-for-tal--och-hor%C3%A2%E2%82%AC

Sweden

Relay services

Customers can contact the Swedish Relay Services: Video Relay Service, Text Relay Service and Speech-to-speech Relay Service. The relay services can be used for emergency communication to 112.

https://www.texttelefoni.se/

Sweden

Relay services

Customers can contact the Swedish Relay Services: Video Relay Service, Text Relay Service and Speech-to-speech Relay Service. The relay services can be used for emergency communication to 112.

https://www.bildtelefoni.net/

Sweden

Relay services

Customers can contact the Swedish Relay Services: Video Relay Service, Text Relay Service and Speech-to-speech Relay Service. The relay services can be used for emergency communication to 112.

https://www.teletal.se/

Sweden

SMS / Text

Not as roaming using the national or international numbering plan.

Sweden

Internet browser

Not as roaming using the national or international numbering plan.

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