Introduction to Emergency Services when Roaming in Europe
Alternative means of access to Emergency Services in the EU.
This document has been developed for ease of presentation and is based on data sourced from the single European wide database of emergency services. This is available at Emergency Means | BEREC (europa.eu)
Please note the detail included applies for countries listed only.
Emergency Call Information
Country
Means of Access
Number / Description
Link
Austria
Voice Call
112 European emergency number (Police)
122 Fire brigade
144 Ambulance
140 Mountain rescue
Austria
Mobile App
112 European emergency number (Police)
122 Fire brigade
144 Ambulance
140 Mountain rescue
Austria
SMS / Text
Belgium
SMS / Text
Texting to urgent medical assistance and texting to urgent police assistance
Belgium
SMS / Text
App 112 BE
Bulgaria
Mobile App
Mobile application for Android platform
https://play.google.com/store/apps/details?id=bg.mvr.help112
Bulgaria
Mobile App
Mobile application for iOS platform
https://apps.apple.com/bg/app/112-bulgaria/id1450618524
Bulgaria
Mobile App
Mobile application for a web based browser application for stationary and mobile computers
Croatia
SMS / Text
Send text to +385 98 8100 112
Croatia
Voice Cal
112 - European emergency number
Cyprus
Voice Cal
112 (Police, Ambulance and Fire Department)
Czech Republic
SMS / Text
Send text to +420 720 000 112
Czech Republic
Voice Call
112 Single European Emergency Number
150 Fire Brigade
155 Emergency Medical Service (Ambulance)
158 Police
Denmark
SMS / Text
N/A
Estonia
Voice Cal
112 European emergency number
Estonia
Voice Cal
1247, National Information Centre which offers information and advice in situations where life, health and property are not at risk.
Finland
Mobile App
112 Suomi application allows users to make emergency voice calls.
https://112.fi/en/112-suomi-application
Finland
SMS / Text
Send text to 112 (only allowed for pre-registered numbers)
Finland
Voice Call
112 European emergency number
France
Mobile App
App voice
App messaging
App real time text
App total conversation
https://play.google.com/store/apps/details?id=fr.urgence114.urgence114&utm_sour%C3%A2%E2%82%AC
France
Mobile App
App voice
App messaging
App real time text
App total conversation
https://apps.apple.com/fr/app/114/id1437499014
France
Internet browser
real time text or total conversation
https://www.info.urgence114.fr/
Germany
Voice Call
110 Police
Greece
Voice Call
112. Other emergency numbers are also available.
https://www.civilprotection.gr/en/112-emergency-communications-service
Hungary
Voice Call
112 Ambulance, Fire brigade or Police
Iceland
Italy
Latvia
Mobile App
Emergency applications
Latvia
SMS / Text
SMS as a part of Public Warning in the case of the emergency situation
Latvia
Relay services
SMS to 112
Liechtenstein
Voice Call
112 European emergency number
117 Police
118 Fire brigade
143 Helping hand (in german "Dargebotene Hand")
144 Ambulance
145 Tox info
147 Helpline for children and young people
Liechtenstein
Mobile App
112 European emergency number
117 Police
118 Fire brigade
144 Ambulance
https://play.google.com/store/apps/details?id=li.landespolizei.polizeiFl
Liechtenstein
Mobile App
112 European emergency number
117 Police
118 Fire brigade
144 Ambulance
https://apps.apple.com/ch/app/polizei-fl/id524685374
Lithuania
SMS / Text
SMS to number 112
Lithuania
Voice Call
112
Lithuania
Voice Call
112 eCall
Luxembourg
Voice Call
112 European emergency number
12112 European emergency number
113 Police
12113 Police
Luxembourg
SMS / Text
SMS to 112
Luxembourg
Mobile App
GouvAlert.lu (Google Play)
https://play.google.com/store/apps/details?id=lu.ctie.gouvalertlu
Luxembourg
Mobile App
GouvAlert.lu (Apple)
https://apps.apple.com/de/app/gouvalert-lu/id1299114216
Luxembourg
Voice Call
Fax to 112
Malta
Mobile App
iOS App
https://itunes.apple.com/us/app/112mt/id1199470896?mt=8&uo=4
Malta
Mobile App
Android App
https://play.google.com/store/apps/details?id=mt.gov.my112
Malta
SMS / Text
Send text to +356 79770112
Netherlands
Mobile App
112NL APP
https://www.rijksoverheid.nl/onderwerpen/alarmnummer-112/vraag-en-antwoord/112-%C3%A2%E2%82%AC
Netherlands
Relay services
speech, text or video using Tolkcontact-app
Netherlands
SMS / Text
Send text to 112, sign up by texting "aanmelden" and confirm with "aanmelden akkoord"
https://open.overheid.nl/repository/ronl-fdfab461-606c-4e23-bba7-7f01139006c7/1%C3%A2%E2%82%AC
Norway
Mobile App
Private App
https://norskluftambulanse.no/hjelp113/t
Norway
SMS / Text
Send text to Fire: +4759555110
Sedn text to Police: +4759555112
Norway
Relay services
Relay service to emergency services
Poland
Mobile App
App Alarm 112
https://play.google.com/store/apps/details?id=com.help.deafhelp
Poland
Mobile App
App Alarm 112
https://apps.apple.com/pl/app/alarm-112/id1494297585
Poland
Voice Call
112
Portugal
Mobile App
Text service for people with hearing impairment (Google Play)
https://play.google.com/store/apps/details?id=io.cordova.mai112pt&hl=en&gl=US
Portugal
Mobile App
Text service for people with hearing impairment (Apple)
https://apps.apple.com/pt/app/mai112/id1486324916?l=en
Romania
Voice Call
112
Romania
Mobile App
Apel 112
https://play.google.com/store/apps/details?id=ro.sts.apel112
Romania
Mobile App
Apel 112
https://apps.apple.com/ro/app/apel-112/id1444872263
Slovakia
SMS / Text
Send text to 112
Slovenia
Mobile App
https://play.google.com/store/apps/details?id=com.genasys.pssdev.sloveniaprod
https://112opozorilo.sos112.si/
Spain
Mobile App
Information at https://svisual.org/indexSSL.html
https://play.google.com/store/apps/details?id=com.CESTEL.FCNSEMobileAppDroid&hl%C3%A2%E2%82%AC
Spain
Mobile App
Information at https://svisual.org/indexSSL.html
https://apps.apple.com/es/app/svisual/id600574299
Spain
Mobile App
App for customers with diverse abilities - information at https://alertcops.ses.mir.es/publico/alertcops/
https://play.google.com/store/apps/details?id=com.alertcops4.app&pcampaignid=pc%C3%A2%E2%82%AC
Spain
Mobile App
App for customers with diverse abilities - information at https://alertcops.ses.mir.es/publico/alertcops/
https://apps.apple.com/es/app/alertcops-5-0/id1273718252?ign-itscg=30200&ign-it%C3%A2%E2%82%AC
Sweden
Mobile App
See link for Apps for emergency voice calls to 112.
https://www.sosalarm.se/trygghet/112appen/
Sweden
SMS / Text
Contact directly through SMS to application in SOS Alarms technical operational system, Coordcom
https://www.sosalarm.se/trygghet/viktiga-telefonnummer/112/112-for-tal--och-hor%C3%A2%E2%82%AC
Sweden
Relay services
Customers can contact the Swedish Relay Services: Video Relay Service, Text Relay Service and Speech-to-speech Relay Service. The relay services can be used for emergency communication to 112.
Sweden
Relay services
Customers can contact the Swedish Relay Services: Video Relay Service, Text Relay Service and Speech-to-speech Relay Service. The relay services can be used for emergency communication to 112.
Sweden
Relay services
Customers can contact the Swedish Relay Services: Video Relay Service, Text Relay Service and Speech-to-speech Relay Service. The relay services can be used for emergency communication to 112.
Sweden
SMS / Text
Not as roaming using the national or international numbering plan.
Sweden
Internet browser
Not as roaming using the national or international numbering plan.
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