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What if I want to activate a different plan – not my current or queued plan?
What if I want to activate a different plan – not my current or queued plan?
To activate a different plan to your current or queued plan, please contact customer service or call via 322.
When credit reservation is active, if you top-up a sufficient amount for your current or queued plan, that plan will automatically be re-activated using the reserved credit and the balance of the top-up.
If you stop credit reservation and release your balance, you are free to top-up a new or existing plan, start a new plan, or use Pay As You Go services as you choose.