FAQ-Bundle and Credit Reservation-Q&A 7

FAQ-Bundle and Credit Reservation-Q&A 7

By Mounika.Muniraju, 25 September, 2023
Heading

What if I want to activate a different plan – not my current or queued plan?

Summary

To activate a different plan to your current or queued plan, please contact customer service or call via 322.

When credit reservation is active, if you top-up a sufficient amount for your current or queued plan, that plan will automatically be re-activated using the reserved credit and the balance of the top-up.

If you stop credit reservation and release your balance, you are free to top-up a new or existing plan, start a new plan, or use Pay As You Go services as you choose.