FAQ - General - Content

A PAYG (Pay As You Go) plan, also known as a prepay or prepaid plan, is a mobile phone service that allows you to pay for your usage in advance. Unlike traditional contract plans, where you pay a fixed monthly fee, PAYG plans provide you with the flexibility to control your spending and only pay for what you use.

When ordering a Lyca Mobile PayG SIM Plan, you will be required to provide some essential information to complete the purchase and activate your SIM card. This information includes your full name, address, contact number, email address and payment details.

To order an eSIM Ireland from Lyca Mobile, follow these steps:

• Visit the Lyca Mobile website, click on Pay as you go plans 

• Choose the desired plan and options that meet your needs.

• In cart/basket page choose eSIM as your preferred SIM type.

• During checkout process provide the necessary personal information and follow the instructions to complete the order process.

• Once your order is confirmed, you will receive an order confirmation email with QR code and instructions how to activate your eSIM.

Porting is the process of transferring your mobile phone number from your current provider to a new one, like Lyca Mobile. To switch to Lyca Mobile, you need to submit your request to transfer your number at following web page https://prepay.lycamobile.ie/en/help/transfer-your-number/

Follow the steps mentioned on the webpage to submit your request.

The delivery time for your Prepaid SIM card may vary depending on your location. Typically, you can expect to receive your Lyca SIM card within 2-3 business days after placing your order.

At Lyca Mobile, we do not charge any delivery fees for shipping the Prepaid SIM card to your designated address.

With Lyca Mobile, you have the freedom to choose between prepaid sim only plans, which do not require a contract. Our prepaid plans allow you to have control over your usage and make payments in advance, while postpaid plans offer additional benefits and flexibility.