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More Questions
How can I receive texts with Lyca Mobile offers and promotions?
To receive our offers and promotions, text YES to 3232. You can opt out at anytime by sending STOP to 3232.
Can I use VoIP Services on my Lyca Mobile?
Under our terms and conditions Lyca Mobile has the right to restrict or prevent access to certain websites and services over its network. At present Lyca Mobile does not allow the use of Lebara Talk over the Lyca Mobile data network. This will not prevent you from accessing such services via any available WiFi connection.
Forgotten PIN / PUK Codes
If you have activated your SIM PIN code and then enter the wrong PIN code into your Lyca Mobile three times your SIM card will automatically lock. In this case you must enter your PUK code.
Your PUK code is displayed on the SIM card holder that came in your starter pack. Please retain it for safe keeping.
If not please call our Customer Services team and we will be happy to help you.
My Handset is Locked
If your SIM does not work when you first enter it into your mobile, it may have a SIM lock. If you have been with your current provider for more than 1 year this lock can be removed for free, please contact your current provider directly to request the code which will allow you to remove your SIM lock.
If you have had your handset for less than one year you should ask your handset provider how much it will cost to remove the SIM lock.
Where can I buy a Lyca Mobile SIM or Top-up My Balance?
You can purchase Lyca Mobile SIM & Top-up vouchers at various locations or online at www.lycamobile.ie
What is My Lyca Mobile?
My Lyca Mobile is a way of monitoring your calls and texts online. You can join from this website and gain access to lots of useful tools. Join today and find out more about My Lyca Mobile.