FAQ - Joined Lyca - Q&A-4

Activating your Lyca Mobile SIM card and plan is a straightforward process. Whether you have a Physical SIM or an eSIM, here's what you need to do:

For Physical SIM:

Insert Your SIM: Begin by inserting your Lyca Mobile physical SIM card into your mobile phone.

Power On: Turn on your device, awakening it from its slumber.

Wait and Watch: Give it a moment; your phone will recognize the SIM card, and you'll witness the magic happening.

Activation SMS: Keep an eye on your messages because you'll receive an SMS confirming that your SIM is successfully activated.

For eSIM:

Check Your Email: If you've opted for an eSIM, check your email for the order confirmation from Lyca Mobile.

Find the QR Code: Within that email, you'll discover a QR code along with ICCID details, like a secret code for your eSIM.

Scan the QR Code: Take your phone, open the camera, and scan the QR code. This is like a digital handshake between your phone and the eSIM.

Follow the Instructions: Your device will guide you through the eSIM installation process, providing prompts and acting like your own tech wizard.

That's it! You're now all set to enjoy your Lyca Mobile connection. If you encounter any hiccups along the way, don't hesitate to reach out to our customer support team. We're here to assist you!