FAQ - Renew Prepay Plan - Question-7

If your Prepay Plan has expired, don't worry; we're here to help you reactivate your mobile services without any hassle. Here are the steps to follow:

1. Renew Your Plan: Log in to our official website at lycamobile.ie and select Renew my Plan option or   your MyLyca account on lycamobile.ie or use the Lyca Mobile app. From there, you can select and renew your desired Prepay Plan.

*2. Dial 131#: Alternatively, you can dial *131# from your Lyca Mobile number to renew your plan. Follow the instructions provided to choose and activate your plan.

3. Top-Up: If you have a credit balance on your Lyca Mobile account, it may be used to cover the renewal cost. If the balance is sufficient, your plan will be automatically renewed.

Remember, there is typically a grace period after your plan expires, during which you can still renew your plan and reactivate your services. The duration of this grace period may vary based on your specific plan and location.

If you encounter any difficulties or have questions about renewing your plan after expiration, our customer support team is available to assist you.