FAQ - Renew Prepay Plan - Question-6

Knowing the renewal date of your Prepay Plan is essential to ensure uninterrupted service. We've made it easy for you to check your plan's renewal date with Lyca Mobile:

1. Online via Website:
Log in to your MyLyca account on our official website at lycamobile.ie.
Once logged in, you can navigate to your account details or plan information to find your plan's renewal date.

2. Lyca Mobile App:
Download and install our Lyca Mobile app, available for both iOS and Android devices.
Sign in to your account within the app, and you'll find your plan's renewal date in your account settings.«

3. USSD: 
Dial 137#: You can simply dial *137# from your Lyca Mobile number. This will provide you with information about your plan's expiry date, your current usage, and your remaining allowance balance.
By using this convenient USSD code, you can check your plan details on the go without needing an internet connection or accessing your account online. It's a handy way to stay informed about your plan's status and renewal date.

4. Customer Support: If you're unable to access this information through the online portal or app, our customer support team is ready to assist you. You can contact us through our website, the Lyca Mobile app, or by calling our customer support hotline.

Knowing your plan's renewal date empowers you to stay proactive in managing your mobile services.