FAQ - Renew Prepay Plan - Question-2

To ensure uninterrupted service and avoid any disruptions, it's important to renew your Prepay Plan before it expires. The exact renewal timing may vary depending on your specific plan.

Here are some key tips to help you renew on time:

1. Plan Expiry Date: Check the expiry date of your current Prepay Plan, which you can find in your account details. It's 30 days from the date of activation.
2. Early Renewal: We recommend renewing your plan a few days before it expires. This ensures that you have a buffer period to renew without losing any services.
3. Auto Renewal: Consider setting up automatic plan renewal if the option is available. This way, your plan will renew automatically, and you won't have to worry about manual renewals.
4. Reminder Notifications: Keep an eye on any renewal reminder notifications sent by Lyca Mobile. These notifications will give you ample time to renew your plan.

Remember that allowing your Prepay Plan to expire may result in service interruptions, including calls, texts, and data access. So, it's a good practice to renew in a timely manner to enjoy continuous connectivity with Lyca Mobile.