FAQ - Renew Prepay Plan - Q&A-1

We understand the importance of convenience, and we've made it easy for you to renew your Prepay Plan without the need to visit a retail store. You have the option to renew your plan online from the comfort of your home.

Here's how you can do it:

Online Renewal: You can easily renew your Prepay Plan online by logging in to your My Lyca account on our official website. Once logged in, you can select and activate your preferred plan, making the renewal process quick and hassle-free. You can also renew via the website as a guest.

Lyca Mobile App: Download and install our Lyca Mobile app, available for both iOS and Android devices. Verify yourself and review your prepay plan. You can also set up auto-renewal for the prepay plan.

If you prefer in-person assistance or have specific questions about the renewal process, you can also reach out to our customer support team for guidance. We're here to assist you and make your Lyca Mobile experience as seamless as possible.