terms and conditions popup

1.1 Acceptable Use Policy: The policy governing the use of the Products and Services by a Customer whether required by Lyca Mobile or the telecommunications operator of any Network that facilitates access to the Services. The Acceptable Use Policy is described in Clause 5 below.

1.2 Account: The mobile telephone account registered or activated by a Customer that Lyca Mobile uses to provide the Products and Services and which records a Customer’s use of the Products and Services.

1.3 Agreement: These general terms and conditions, the User Guide accompanying the SIM Card, and the Charges published by Lyca Mobile from time to time, including any special offers. The Agreement starts when a Customer registers or activates an Account, uses our Top-Up Services or uses our Services, whichever occurs first.

1.4 Charges: The tariffs applicable from time to time for the use of the Services, including any connection fees and special offers. The current tariffs are available at https://www.lycamobile.ie/en/rates/.

1.5 Customer: Any individual, company or partnership that registers or activates an Account with Lyca Mobile. In these general terms and conditions, the Customer is sometimes referred to as “you” or “your”

1.6 Customer Services Department: The department of Lyca Mobile that you may contact for any enquiries about the Products or Services. You may contact the Customer Services Department in several ways:

dial 1923 from a Lyca Mobile Account
dial +353 1 437 2322 from any other telephone or from abroad
visit the website of Lyca Mobile at https://www.lycamobile.ie
e-mail the Customer Services Department at [email protected]

1.7 Lyca Mobile: Lyca Mobile Ireland Limited (CRO Number 455592) with its registered office located at Unit 7, Whitestown Business Park, Whitestown Drive, Dublin 24, D24NY01 , Republic of Ireland. Our trade and correspondence address is Lyca Mobile Ireland Limited, Unit 7, Whitestown Business Park, Whitestown Drive, Dublin 24, D24NY01 , Republic of Ireland.