This Cookie Policy (“Policy”) describes Lyca Mobile’s collection, use, retention, and further processing of the cookies present in the website.
Cookies are simple text files that help coordinate Lyca Mobile’s website servers and your browser to display the full range of features offered by Lyca Mobile. These features include hassle-free automatic logins and authentication, shopping cart functionality, third party ad serving, ad management, preference setting, and language setting, among others.
Depending on the applicable law, we may require your consent to process cookies, unless you provide us with your personal information, for instance for registration, placing an order, or complete online forms. In general, we may collect, store and use your personal information in accordance to our Privacy Notice.
Who we are
Our Cookie Policy applies to all websites offered by Lycamobile AG ("Lyca Mobile"). Lyca Mobile is a company incorporated in Switzerland whose registered address is Hermetschloostrasse 73, 8048 Zurich. Lyca Mobile is part of the Lyca Group.
Lyca Group started operations in 2005, in the UK, and became the leading Telecom Infrastructure Managed Service Provider in Europe. In early 2007 LYCA started operations in US.
In 2008, Lyca Group offshored its Technology Services to India and created a world class telecom engineering facility and operate across 23 different countries worldwide.
Cookie Law
Also known as the 'Cookie Directive', the instrument that defines the requirements for consent for cookies across the EU is Directive 2009/136/EC of the European Parliament and of the Council, an excerpt of which is reproduced below:
“Member States shall ensure that the storing of information, or the gaining of access to information already stored, in the terminal equipment of a subscriber or user is only allowed on condition that the subscriber or user concerned has given his or her consent, having been provided with clear and comprehensive information”.
The UK introduced the amendments on 25 May 2011 through The Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011. The relevant section is below:
“6. - (1) Subject to paragraph (4), a person shall not store or gain information, or to gain access to information stored, in the terminal equipment of a subscriber or user unless the requirements of paragraph (2) are met.
(2) The requirements are that the subscriber or user of that terminal equipment -
(a) is provided with clear and comprehensive information about the purposes of the storage of, or access to, that information; and
(b) has given his or her consent.
(3) Where an electronic communications network is used by the same person to store or access information in the terminal equipment of a subscriber or user on more than one occasion, it is sufficient for the purposes of this regulation that the requirements of paragraph (2) are met in respect of the initial use.
(3A) For the purposes of paragraph (2), consent may be signified by a subscriber who amends or sets controls on the internet browser which the subscriber uses or by using another application or programme to signify consent.”
In Switzerland, Article 45c of the Swiss Federal Telecommunications Act requires to inform users about the processing of data on external equipment and its purpose as well as the possibility to object to such processing.
In summary, depending on the applicable law, Lyca Mobile needs to give clear information about what the cookies are used for, why, and obtain consent from you, the user. These are the objectives this Policy is set out to achieve.
Types of cookies and purpose
Cookies can be categorised in many ways, one is with regards to their longevity, i.e. for how long they are stored in your browser. According to this classification, cookies can either be:
- Session cookies: temporary cookies that identify and track users within our websites. These are automatically deleted by your browser when you close your browser or end the session; and
- Persistent cookies: cookies which enable our websites to ‘remember’ who you are and your preferences within our websites. These cookies are stored in your browser (the specific location depends on the browser and version) for a period of time.
Lyca Mobile assesses the cookies present in their websites periodically, to ensure they are aligned with the requirements of current legislation. For instance, we remove persistent cookies set to hold data for an excessive period of time, which do not meet the principle of storage limitation, as per Article 5.1.e of the General Data Protection Regulation (GDPR) or the corresponding provisions of the Swiss Federal Act on Data Protection (FADP), as applicable.
Changes to our Cookies Policy
We may change our Cookies Policy from time to time to be in compliance with current data protection legislation. However, we will not reduce your rights under this Cookies Policy.
How to disable cookies?
You can, at any time, make changes to how Lyca Mobile deals with the cookies present in this website.
Cookies are stored in the web browser used to access the website. You can delete cookies in your browser and disable them by changing the settings pertaining that browser in particular. Below are some of the most popular browsers and corresponding links to the vendors’ guidance on disabling cookies:
- Edge:
https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies
https://support.microsoft.com/en-gb/help/278835/how-to-delete-cookie-files-in-internet-explorer - Firefox:
https://support.mozilla.org/en-US/kb/how-do-i-turn-do-not-track-feature
https://support.mozilla.org/en-US/kb/how-do-i-turn-do-not-track-feature - Chrome:
https://support.google.com/chrome/answer/95647?hl=en-GB - Safari:
https://support.apple.com/kb/PH5042?locale=en_GB - Opera:
https://www.opera.com/help/tutorials/security/privacy/
In addition, Google Analytics gives you the option to install an opt-out browser add-on for Edge, Firefox, Chrome, Safari, and Opera: https://tools.google.com/dlpage/gaoptout
Rejecting cookies
Please note that disabling or rejecting the use of cookies on Lyca Mobile websites may result in some pages becoming inaccessible or not functioning properly.
Several websites explain how cookies work, offering more detail, such as www.aboutcookies.org and www.allaboutcookies.org. (Lyca Mobile has no affiliation with these websites).
If you would like to contact Lyca Mobile with regard to the use of cookies on our websites, please email [email protected]